Sunday, September 16, 2018 at 2:04 am

Public Information Hotline Experiencing Service Interruption, 911 Fully Operational

Callers to the New Hanover County public information hotline may be experiencing a busy signal due to a system interruption. The 911 center is operational, and citizens should call 911 for emergencies. Staff are working diligently to restore full operation of the public information hotline. The public will be notified on and the county’s Facebook and Twitter when service is fully restored.


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  • Who to call?


    Duke Energy
    (800) 419-6356

    Water/Sewer Emergencies

    (910) 332-6565

    UNCW Emergency Info
    (910) 962-3991
    (888) 657-5751

    CFCC Emergency Info
    (877) 799-2322

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